Beginner Video-first pathway
Email and Online Communication
Communicate clearly, organise your inbox, and stay safer online.
Start your pathway
Learn with structure.
Watch, practise, pass, and build a record of progress.
Freeno payment required
Secure access · Learn at your paceBuild capability through a clear, practical path.
A video-first beginner course covering email basics, attachments, inbox organisation, search, professional etiquette, phishing awareness, and account protection.
What you will learn
Designed for meaningful progress
Email Basics: Accounts, Inbox, and Sending
Writing and Sending Clear Emails
Working with Attachments
Opening and Saving Attachments Safely
Organising Email with Labels and Filters
Professional Email Etiquette
Your learning path
Sequential accessLessons and progression
8 lessons, each with a companion video and a required understanding check.
01 · Email Basics: Accounts, Inbox, and SendingEnroll to unlock this lesson
02 · Writing and Sending Clear EmailsEnroll to unlock this lesson
03 · Working with AttachmentsEnroll to unlock this lesson
04 · Opening and Saving Attachments SafelyEnroll to unlock this lesson
05 · Organising Email with Labels and FiltersEnroll to unlock this lesson
06 · Professional Email EtiquetteEnroll to unlock this lesson
07 · Recognising Phishing MessagesEnroll to unlock this lesson
08 · Account Protection and Two-Factor AuthenticationEnroll to unlock this lesson
Assessments
Prove what you know
Pass each lesson test to unlock the next step, then complete the final exam.
Lesson 1 TestEnroll to unlock assessments
Lesson 2 TestEnroll to unlock assessments
Lesson 3 TestEnroll to unlock assessments
Lesson 4 TestEnroll to unlock assessments
Lesson 5 TestEnroll to unlock assessments
Lesson 6 TestEnroll to unlock assessments
Lesson 7 TestEnroll to unlock assessments
Lesson 8 TestEnroll to unlock assessments
Email and Online Communication Final ExamEnroll to unlock assessments